Nigel Squirrell

Attention: Mr. D. McKee

I would like to take this opportunity to thank yourself and your staff for the pleasurable experience I encountered while shopping for my new motor home at your fine location.

In the past I have purchased and owned several motor homes (none of which were from The Hitch House). On all occasions I was some what disappointed with the quality, but extremely disappointed with the after sales service I received at other well known dealerships.

In my estimation your company has taken owning a motor home to a new level, the unit I purchased was an Intruder by Damon, the quality, ride, layout and dollar value were far superior to other more expensive motor homes I was also looking at. Your salesmen were extremely courteous and knowledgeable and the deal that we made was the deal that we kept, all of the items that were verbally discussed were in place at the time of delivery.

Your service department spent a great deal of time with me explaining the many features of the motor home to me. On several occasions either by phone or in person when I needed some advice they went out of their way to accommodate me and answer any questions I had. Recently I stopped into your dealership to see about winterizing my unit. To my amazement your Service Manager, Mark, offered to send someone with me to pick up the unit for me and bring it back to your dealership. Due to the fact that all of your service staff were busy your Service Manager came with me and picked up my motor home in person.

In conclusion I would like to recommend your first class dealership and staff to others because your highly competitive pricing and incredible after sales servcie made me realize how in these changing times you have been in business for 31 years.

Yours sincerely,

Nigel Squirrell