Lindy Barrow

Dear Mr. McKee;

I am writing this letter to let you know what a great job your staff is doing. It started when I met Al Walker at one of the RV Shows and found that The Hitch House would service the RV which I currently owned. Not only was it closer to home than the dealer I had purchased it from, but I was happier with the service when I did go. Hiedi and Al always manage to fit you in and do it in such a way that you feel like you are the most important customer.

As I was looking to trade for a unit that would more suit my needs, I started looking at what was on your lot. Mark Boucher was very helpful. I use my RV for going to dog shows, which places a lot of special requirements on the unit. Mark was very patient and knowledgeable; especially during the 2 hours of questions I put him through on all the specs.

Joan Walker then took over, going through all of the warranty and protection options. My last dealer never explained or offered any of these.

Paul, with the help of Dennis, went over delivery very efficiently. Items were covered that were never mentioned with my prior unit's delivery.

As with any new vehicle & home combination, there were a few items which needed to be adjusted/repaired in the first few weeks. All of the items were taken care of. After the first trip I found a few things to be adjusted and a few minor modifications I wanted done. Paul has always come up with and installed these modifications to a degree that anyone looking at them would think that the coach came that way.

Although I have only listed the staff who have been major players in my experience purchasing my new unit, many other staff have helped in small ways. Each and everyone has been helpful and friendly.

Thank you all for making my first Damon purchase such a pleasant one.

Sincerely yours,

L. Barrow