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St. Louis Bar and Grill
Service Above and Beyond
On Thursday, June 23, 2005, our special events trailer traveling on the Southbound 400, blew out both right side tires, disabling the unit and placing us in an unenviable situation.
A call to The Hitch House at 4.30 pm, put us in contact with Luke, who confirmed that he in fact had three tires and rims in stock.
Further discussion revealed that due to the late time in the day, the service technicians had left for the day, so there was not anyone available for a service call. Upon hearing of our plight, Luke offered to drive the tires down to us, and assisted in every way possible to minimize our dilemma.
I cannot say enough about his “stepping up” and assisting us, and certainly want to thank The Hitch House for getting us out of the “jam” that we were in.
Once again, thanks for all your help,
Barry Poulton
St. Louis Bar and Grill
Vice President, Franchise Operations
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