To All Employees,

This is a note to tell all how much we have enjoyed our 6 years and two motor homes. You never treated us like customers, more like family from Paul who knows more about motor homes than anyone else we know to Hiedi and Tom. Special thanks to Les and Lauire in Rentals and to Mike who sold our motor home in about 3 days also the sales personnel.

The sad part of selling is not seeing you all. We are going to try owning a home in Mississippi, if it does not work out we will be back to buy again - never would we buy anywhere else but The Hitch House.

All our love,

Betty and John Dilkes
July 2007

Here is what some of our
customers had to say about us.

Tony Bianco

To Dave and Staff at The Hitch House:

Linda, Sierra and I want to express our appreciation for the superb service that we received before and during our 6 month trip across Canada. Everyone there at The Hitch House really helped us get ready and prepared to go, but I think the service is what struck us the most.

We were not familiar with RVs at all, but your staff spent so much time getting our trailer ready for us - or should I say us ready for our trailer. Every detail was considered, everything was explained and demonstrated to us, so that we were very confident in leaving. Our afternoon at The Hitch House ended with you and your staff washing our van - which spoke volumes to us!

In our six months of travel we had only one problem - a defective water pump. However, one call back to your service technician, and I was graciously walked through a repair job that would have cost me hundreds of dollars. We were several days travel from any service bays, so having him explain how to repair the pump saved days of backtracking as well.

Our trip is over now, and we have many great memories of it, not the least of which being the way you all treated us at The Hitch House - we are very impressed and grateful!

With Thanks

Tony Bianco

 
Copyright 2005 The Hitch House, Inc. | Last updated September 2, 2010