SALES REPRESENTATIVE

Position Description

At The Hitch House, a Sales Representative's number one responsibility is to sell our products and services to consumers and to continue to look after your customer after the sale. You will require/receive professional/technical support throughout the sales cycle. As a Sales Representative you must continually develop and cultivate customer opportunities through strong feature/benefits presentation and thorough follow up. Finally you must be comfortable in selling consumer products - priced from $1,000 to $750,000.

Duties AND Responsibilities

Selling

· Identify/develop/maintain relationship with customers

· Sell New and Used motorhomes as well as new Cargo Trailers

· Complete standard Ontario Motor Vehicle Industry Council (OMVIC) sales agreements with customers and turn over to the Business Office.

· Prepare customers for after sales products - Paint, Fire, Fabric Protection, Rust Inhibitor, Extended Warranty & Theft Protection.

· Up-sell customers on parts products such as Tow Dollies, Tow Bar systems, satellites etc.

· Under the direction of the sales manager assist with regular rotation of the showroom and lot display

· Participate in industry RV Shows, Sales and Special Events.

Administrative

· Complete Pre-Delivery Inspection form as it pertains to sold units.

· Complete Commission & Margin Report on all delivered units and submit to the Accounting Office

· Track customer relationships within corporate contact management software

· Prepare sales forecasts and maintain lead tracking sheet.

Product Delivery

· Oversee delivery of the specific product/unit sold.

Professional Development

· Develop/maintain product knowledge.

· Develop/maintain general Recreational Vehicle industry knowledge.

Qualifications

Technical

· Fully converse in all phases of sales cycle, with demonstrated ability to close.

· Good understanding of computerized contact management tools.

· Working knowledge of Microsoft Office Suite.

· Must be certified to sell in the automotive industry by the OMVIC or willing to obtain certification within first month of employment.

· Must be willing to obtain Air Brake Endorsement within first year of employment.

Personal

Energetic, self-motivated

Excellent verbal and written communication and presentation skills

Exceptional rapport building abilities, strong customer focus

Team player, willingness to share expertise

Remuneration

Commission based.

E-mail in confidence to Tom Stoate - tstoate@thehitchhouse.com