Customer Assistance

Service Department Hours of Operation
Monday to Friday - 8:00am to 4:30pm
Saturday (May - Oct Only) - 9:00am - 12:30pm
*Please note - pickup only during regular service hours*

Contact Phone Numbers

The Hitch House

  • (705) 722-0008 (Local)
  • (877) 722-0638 (Toll-Free)


Thor Motor Coach Customer Service

  • (877) 855-2867 (Toll-Free)

Newmar Customer Service

  • (800) 731-8300 (Toll-Free)

Pleasure-Way Industries

  • (800) 364-0189 (Toll-Free)

Roadtrek

  • (888) 762-3873 (Toll-Free)

Coach-net RV Technical & Roadside Assistance

  • (888) 890-1743 (Toll-Free)
SAL Extended Warranty

  • (888) 444-0301 (Toll-Free)

Mercedes-Benz "Canada" Customer Service

  • (800) 387-0100 (Toll-Free)

(Advise them that your unit is a motorhome)

Mercedes-Benz "USA" Customer Service

  • (877) 762-8267 (Toll-Free)

(Advise them that your unit is a motorhome)

Ford Customer Service

  • (800) 444-3311 (Toll-Free)

Freightliner Custom Chassis

  • (800) 385-4357 (Toll-Free)

Spartan Chassis

  • (800) 543-4277 (Toll-Free)

***Please have the motorhome VIN number available as you'll be asked to provide it***