Wednesday November 28th, 2012
In the early afternoon of Tuesday, November 27th we experienced a fire in our main building that originated in the motorhome showroom. Fortunately and most importantly all staff members were evacuated without injury. Our main facility was completely destroyed by the fire, but our Service Centre that houses: Service Reception, the RV Body Shop (Paint Booth), Pit Bays, and our Metal Fabrication Bay was untouched. Our main objective is to get back up and running as soon as possible in order to meet our customers' requirements. As I write this our Management Team is working with the local fire department, fire marshall and our insurance company to provide us with temporary office facilities and infrastructure to continue our day to day business. Our phone service was interrupted but we are working on a temporary solution where our phone number is forwarded to a cell phone. Our email service is hosted off-site so we can continue to receive emails but please bear with us as our access to desktop computers does not exist at the moment. We will attempt to keep you up-to-date via our website.
On behalf of Dave, Hiedi, Tom, Chris and all the staff at The Hitch House we would like to thank everyone for your condolences, thoughts and prayers. We truly appreciate the overwhelming concern that we have received by email, phone and text from all over North America and as far away as Australia.